Retail giant M&S now
Results & Capabilities
Seamless B2C Commerce
Provided a hassle-free and powerful commerce toolkit to connect shoppers everywhere and anywhere at all stages of their shopping journey.
Smarter and Faster Shopping
Optimised order lifecycle and history and integrated their Order Management with other systems seamlessly, such as InStore, to give customers a better shopping experience.
Human Touch, Live Commerce
Introduced Live Commerce that responds to today’s use of social platforms. Live shopping has kept M&S’s core element of offline human interaction in the digital environment.
Endless Aisles, All Touchpoints
Gave store staff easy access, transparency and visibility of unlimited product ranges and personalised promotions to serve customers conveniently.