How Samsung Türkiye has become the highest-selling consumer electronics brand both online and offline.
Book a DemoChallenges
To future-proof their digital commerce solution across all channels; digital, telesales and physical stores.
To construct B2B capabilities for their dealer network.
To reach out to a broader audience and offer a next-level shopping experience.
Our Solutions
Akinon Commerce Cloud
B2B integrated
dealer network
OMS
InStore
Live Commerce
Live Commerce events resulted in sales increases of up to 200% compared to the average sales during the active hours.
Trade-In & Pay-On-Delivery. Instant evaluation and return of old phones with live credit and balance payment.
Product sales via an IVR channel.
Technical service upsells goods and services when visiting customers for on-site product installation. Getting post-sales teams involved in up-sell and cross-selling.
Include dealers in the digital commerce ecosystem by making them able to place online orders for the customer.
Manage dealer specific pricing and stock.
Trade-In & Pay-On-Delivery. Instant evaluation and return of old phones with live credit and balance payment.
Product sales via an IVR channel.
Technical service upsells goods and services when visiting customers for on-site product installation. Getting post-sales teams involved in up-sell and cross-selling.
Include dealers in the digital commerce ecosystem by making them able to place online orders for the customer.
Manage dealer specific pricing and stock.